My previous post was incorrect.
I said in that post that Nick’s birthday present had arrived late. It hadn’t: because it still hasn’t arrived! It’s sitting in the local depot of Home Delivery Network, and has been since the 8th. (it was something different that was delivered: something ordered later the same day)
This was supposedly a next day delivery, but when I spoke to somebody at the local depot just now they said it wasn’t even near being delivered due to a backlog of parcels in the depot.
What sort of company is it that fails in such a massive way?
Oh, and shame on Amazon for committing to using them. The damage to Amazon’s credibility in my eyes is enormous.